Shipping Policy
Last updated: June 2026
Here's everything you need to know about how and when your Aero order ships.
Free standard shipping
We offer free standard shipping on all orders within the United States. There are no minimum-order requirements and no surprise fees at checkout.
Order processing
Orders are processed within 1–2 business days after they're placed. Orders placed on weekends or holidays begin processing the next business day.
Delivery time
After processing, delivery typically takes 1–3 weeks. Total time from order to doorstep is therefore usually about 1–3 weeks. Delivery windows are estimates and can vary with carrier volume, weather, and other factors outside our control.
Tracking
Once your order ships, we'll email you a tracking number so you can follow your package to your door. If you don't see it, please check your spam or promotions folder.
Where we ship
At this time we ship to addresses within the United States only.
Delayed or lost packages
If your tracking hasn't updated in several days, or your estimated delivery window has passed, please email [email protected] with your order number. We'll investigate with the carrier and, if a package is confirmed lost in transit, arrange a replacement or refund.
Wrong address
Please double-check your shipping address at checkout. If you notice an error, contact us right away at [email protected] and we'll update it if the order hasn't shipped yet. We can't be responsible for orders sent to an incorrectly entered address.
Questions
Need help with your shipment? Reach us at [email protected].